Privacy PolicyPrivacy Policy

Purposes of use of personal information

Tokyo Pulp & Paper International Co., Ltd. (hereinafter referred to as “the Company,” “we,” or “us”) uses personal information within the scope necessary to achieve the following purposes of use:

1. To research, develop, and provide better products and services to satisfy customers
2. To bill and pay for transactions
3. To negotiate, contact, and make inquiries in connection with various transactions such as sales and material purchases
4. To inform customers of new products, events we plan such as the Elleair Ladies Open, consumer campaigns, and other information about our company, to send materials, and to respond to inquiries
5. To conduct drawings and send prizes for consumer campaigns
6. To plan, communicate, and make inquiries when conducting publicity activities through newspapers, magazines, TV commercials, etc.
7. To communicate and respond to customer inquiries and complaints
8. To negotiate, communicate, and make inquiries when outsourcing product transportation, processing, and other operations
9. To maintain health and safety, such as preventing traffic accidents and disasters at the plant
10. To carry out selection and hiring procedures and other operations related to recruitment activities
11. To protect the interests of shareholders and allow them to exercise their rights in accordance with the Companies Act
12. To manage shareholders, such as by preparing shareholder data in accordance with prescribed standards based on various laws and regulations
13. To address other matters incidental or related to our business

Shared use of personal information

Our group companies share personal information with one another as described below. We limit the information to be shared to only that which is necessary and ensure that all shared users have personal information management systems similar to our own.

1. Information items to be shared
   Address, name, age, gender, telephone number, fax number, family structure, email address, physical and health information, actual consumer usage, profile of care receivers, etc.
2. Scope of shared use
   The Group (Daio Paper and subsidiaries [excluding overseas subsidiaries])
3. Purposes of use
   For the purposes described in “Purposes of use of personal information” above
4. Management responsibility
   The Company is responsible for the management of personal information.

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Safe management measures related to personal information

We have prepared internal rules and are working to address security by implementing the steps below in order to prevent and rectify unauthorized access to, leaks/loss of, or damage to personal information.

1. Establishment of basic policies for the implementation of measures stipulated by laws and regulations pertaining to personal information to ensure appropriate handling of personal information and personal data
2. Establishment of rules that specify the handling of acquisition, use, storage, provision, deletion, disposal, etc., of personal information as well as roles and responsibilities
3. Organizational safe management measures, such as the establishment of a responsible person, clarification of employees who handle personal data and the scope of personal data to be handled, and the establishment of a system for reporting to and communicating with the responsible person in the event that an actual or suspected violation of laws and regulations concerning personal data comes to light
4. Individual safe management measures, such as in-house education on matters concerning confidentiality and handling of personal data
5. Physical safe management measures, such as access control for employees and restrictions and controls on removing information and communication devices, electronic media, and documents containing personal data to prevent theft, loss, etc.
6. Technical safe management measures, such as the introduction of systems to protect information and communication devices that handle personal data from unauthorized external access or unauthorized software

Supervision of contractors

When entrusting a third party with the use of personal information, we will examine the appropriateness of the work looking at the safe management measures taken by the third party. At the same time, we will provide the information to the third party only after concluding an outsourcing agreement that stipulates the matters necessary for appropriate supervision, including the preservation of confidentiality. Through these and other means, we will implement proper supervision of contractors.

Pseudonymized information

When we use pseudonymized information (information about an individual obtained by processing personal information in such a way that it cannot be used to identify the individual unless it is cross-referenced with other information), we will comply with laws and regulations pertaining to personal information and follow appropriate procedures to create the pseudonymized information. In addition, when creating pseudonymized information, or when acquiring pseudonymized information and the deleted information, etc. (meaning the descriptions, etc. deleted from the personal information used to create the pseudonymized information, personal identification numbers, and information on the processing method) pertaining to the pseudonymized information, we will implement appropriate safe management measures in accordance with the provisions of laws and regulations pertaining to personal information.

Anonymized information

Personal information handling business operator

Name：

Tokyo Pulp & Paper International Co., Ltd.

Address：

8F Tsukamoto Bldg., 1-6-5 Nihonbashi-honcho, Chuo-ku, Tokyo

(Head office listed in registry: 1-6-5 Nihonbashi-honcho, Chuo-ku, Tokyo)

Name of representative：

Jun Sato, President and Representative Director

Procedures for disclosure, etc. of retained personal data

1. Documents required for notification of purpose of use, requests for disclosure of retained personal data, etc.
   1. （1）Request for Disclosure, etc. of Retained Personal Data（PDF：119KB）
   2. （2）Document to verify identity
2. Documents required for requests for correction, etc. of retained personal data
   1. （1）Request for Disclosure, etc. of Retained Personal Data（PDF：119KB）
   2. （2）Details of Correction, etc.（PDF：93KB）
   3. （3）Document to verify identity
3. Method of request

   When making a request for notification of purpose of use, disclosure or correction of retained personal data, etc., note the following points and send the required documents by post to us using the contact information below for requests related to personal information. These requests are only accepted by postal mail.

   Please note that we cannot accept requests by telephone or other methods, as we are unable to properly verify the identity of the individual making the request.

   Please also note that it is difficult to respond to such requests on the spot, so even if you come to our office in person, you will need to send us a separate request by mail.

   1. (1)Request form
      1. i.The seal of the requester (and of the individual whose information is to be disclosed if different from the requester) is required.
      2. ii.Select your relationship with our company on the form. If you are a business partner or general consumer, please note the following points:
         • ・If you are a business partner, please enter the name of your company and the name of the department at our company with which you are doing business.
         • ・If you are a general consumer who has provided us with information by applying for a campaign or other function planned by our company, please enter the name of the campaign to which you applied and when you provided the information.
      3. iii.We will respond to requests for correction, etc. only if the information entered in the “Current Status” section of“Details of Correction, etc.”（PDF：93KB）and the information we have match. If there is a discrepancy in the information, we may ask you to submit another request for correction after you submit a disclosure request.
   2. （2）Document to verify identity

      Check “Documents to Verify Identity.”

4. Contact information for various requests related to personal information, complaints, and other inquiries

   8F Tsukamoto Bldg., 1-6-5 Nihonbashi-honcho, Chuo-ku, Tokyo 103-0023

   Help Desk for Requests Related to Personal Information, General Affairs Dept., Tokyo Pulp & Paper International Co., Ltd.

   Tel +81-3-6880-2451

   Hours: 9:30 a.m. - 12:00 p.m., 1:00 p.m. - 4:30 p.m. M-F (excluding holidays and year-end)

5. Method of addressing deficiencies in the procedures for various requests

   If there are any deficiencies in the procedures for various requests, we may contact you at the telephone number you entered on the request form to confirm the details of your request. If we need to have you resend the request by postal mail, we will dispose of the old request in an appropriate manner.

6. Method of responding to requests for notification of purpose of use and disclosure of retained personal data

   We will mail a written response to requests for notification of purpose of use or disclosure of retained personal data by registered mail to the address of the person making the request, whether the request is made by the individual in question or by someone else on their behalf. Please note that although we mail written responses within one week of receiving requests, there may be a delay in the response due to business circumstances.

7. Cases where we are unable to provide a response

   Please note that we will not be able to respond to requests in the cases below. If we are unable to provide a response, we will provide written notification along with the reason.

   1. (1)There is a risk to your or a third party’s life, health, property or other rights
   2. (2)There is a risk of serious interference with the proper conducting of our business
   3. (3)It will otherwise violate laws or regulations
8. Purpose of use of personal information obtained in relation to various requests

   We will only use the personal information we obtain in relation to various requests within the scope necessary to respond to those requests. In addition, the submitted identification documents will be disposed of in an appropriate manner without delay after the response to the request is provided.

   We will make appropriate improvements to our personal information management system. Accordingly, the Daio Paper Group Basic Policy on Personal Information Protection and “Handling of Personal Information” may be changed without prior notice to the extent permitted by laws and regulations pertaining to personal information. However, be assured that we will not make any changes that will be unilaterally disadvantageous to our customers.